NEWS

• 2023-04-13 : You can book shared shuttle in April

  From April 24th to 30th, we could prepare a few seats available for the airport shuttle.
  Please make a reservation from our website.

• 2023-04-05 : Sold Out of Airport Shuttle

  All seats on NRT / HND Airport Shuttle in April are sold out.
  Some seats are also sold out in May, so please make your reservation as soon as possible.

• 2023-03-31 : Waiting time at Airport and Hotel

  1. Airport
  We wait for guests for 60 minutes starting 30 minutes after flight
  actual arrival time with GREEN TOMATO on a signboard.
  Recently, the airport customs seems to be very very crowded.
  If you cannot show up the arrivals exit in time, please contact the emergency contact number.
  When you make a contact, please tell our booking number and flight number.
  If there is no contact and the flight number has disappeared from the bulletin board in airport,
  and the waiting time has passed, it will be cancelled as No-Show.
  Before cancelled (No-Show), we make paging twice and check
  whether there is someone who is looking for us.
  
  2. Hotel
  We will inform hotel pickup time by email by the day before the service.
  Usually, we will send email about 2-3 days before,so please confirm it surely.
  And, driver will arrive at hotel about 10 minutes before the pickup time.
  We would like to depart to next hotel smoothly,
  so please wait driver around bell-desk or ground floor (waiting area)
  about 5-10 minutes before the pickup time.
  Driver hold a signboard with GREEN TOMATO.
  If we cannot meet with customer soon,
  we will leave to next hotel and the booking will be cancelled No-Show.
  Before cancelled (No-Show),
  driver will check (1) check-out status, (2) find reception floor with help of the hotel staff.
  Thank you for your understanding and cooperation.

• 2023-02-28 : Regarding seat availability on Airport Shuttle

  The seat availability displayed at the time of reservation is based on the number of seats per day,
  so it is not a seat availability guide for the time you use.
  Demand is particularly high in the spring of 2023, so some dates are already fully booked.
  We cannot tell you about seat availability and don't have a waiting list.
  We apologize for any inconvenience, but we appreciate your understanding and cooperation.

• 2023-01-06 : SIM card special price campaign!

  We currently handle SIM cards for 7 days and 15 days.
  You can apply for SIM card when making a reservation for Airport Shuttle,
  but from January 9, 2023,
  
  we will be holding a special price sales campaign for a limited number.
  You can book Airport Shuttle and hand it over when you arrive at Narita airport or Haneda airport.
  7 days : regular price of 3,500 yen → 2,500 yen
  15 days: regular price of 4,000 yen → 3,000 yen
  When you make a reservation of Airport Shuttle, you can add number of SIM card,
  
  and then the amount is added to shuttle fee.
  Please refer to the following for more information about SIM card.
  
  https://www.greentomato-j.com/eng/shuttle/sim.php

• 2022-11-15 : Airport Shuttle Operation Hours

  Operation hours of Narita Airport Shuttle is 6:00 – 20:30 based on estimated time of arrival.
  All of flights are available for Haneda Airport Shuttle currently but it will be changed
  from January 1, 2023 based on service date.
  Operation hours of Haneda Airport Shuttle will be changed to 5:00 –20:30.
  It is possible to arrange Airport Taxi or Private Transfer out of hours.
  Sorry for inconvenience but Thank you for your understanding.

• 2022-09-14 : Airport Shuttle will be Resumed !

  Narita Airport Shuttle and Haneda Airport Shuttle will resume operation from October 1, 2022.
  Please follow the guidelines announced by the Japanese government and book our service after completing the immigration procedures.
  Pick up method will be changed, so please check the details page.
  

• 2022-07-12 : Price Revision of Yokohama Port Shuttle 2023

  Due to the recent rise in crude oil prices and keep staffs,
  price of Yokohama Port Shuttle will be revised from March 10, 2023 based on the service date.
  You can make a reservation with a new price from August 1, 2022
  We apologize for any inconvenience, and thank you for your understanding and cooperation.
  

• 2022-06-28 : Price Revision of Airport Shuttle 2023

  Due to the recent rise in crude oil prices and keep staffs,
  we have decided to revise price of Airport Shuttle from January 1, 2023 based on service date.
  You can make a reservation with new price from July 1, 2022
  We apologize for the inconvenience but thank you for your understanding and cooperation.
  

• 2022-06-21 : Private Transfer Limited for Package Tours

  * Narita Airport only
  * Number of vehicles are limited
  * You cannot specify driver's language
  * Vehicle type is Van only (Toyota Hi-Ace or similar)
  According to guidelines issued by Japanese government, an escort / a guide can take a vehicle together.
  Please make a reservation from the item and enter number of guests and name list.
  Please fill in name and contact number of the escort / a guide in "additional information".
  If you have any questions, please feel free to send us email at any time.
  

• 2022-03-18 : Suspension period of the Yokohama Port shuttle

  Since it was decided to suspend the operation of Diamond Princess Cruise 2022,
  we have also decided to suspend the operation of the Yokohama Port Shuttle in 2022.
  Since the cruise is scheduled to resume from March 15, 2023,
  Yokohama Port Shuttle will be available for reservation from March 15 of use.

• 2021-07-02 : Company New Location

  We would like to inform you that our office will move to the following location as of July 28, 2021.
  Phone number and Email address will not be changed but There is no fax setting in the new office.
  For inquiries, please send us email.
  "New Address"
  205-2, Iwayama, Shibayama-machi, Sambu-gun, Chiba, 289-1608, Japan

• 2020-06-02 : Information on continue of temporary closure

  The emergency declaration due to the effect of COVID-19 has been lifted, but we will continue to temporary closure to prevent the spread of infection.
  We apologize for any inconvenience caused and ask for your understanding and cooperation.
  The phone will not be available during this period, but inquiries can be answered by email.
  Depending on the social situation, the period may be extended or business hour may be shortened.
  We will inform you when there is a change.
  We hope that customers can go out with peace of mind as soon as possible and all of our staff will continue to endeavor to prevent and prevent the spread of infection.

• 2020-05-15 : Extension of service suspension period

  Airport Shuttle and Airport Taxi is currently suspended until May 31st, 2020
  but due to the current global COVID-19 situation,
  the suspension period will be extended to June 30th, 2020.
  Reservation for use after July 1st, 2020 is possible.
  We appreciate your understanding and cooperation.
  

• 2020-03-19 : Airport Shuttle and Airport Taxi are suspended during April

  In consideration of the unpredictable situation due to the global expansion of COVID-19,
  we have decided to suspend the operation of Airport Shuttle and Airport Taxi
  from April 1 to April 30, 2020.
  If you have a reservation, please cancel from our website or send email.

• 2020-02-05 : Operating hour of Narita Airport Shuttle will be changed.

  Narita airport shuttle is operated from the first flight arriving in the morning to 20:30 at the scheduled arrival time.
  After 20:30, please use Airport Taxi GREEN TOMATO.
  It will be changed from March 2, 2020 based on booking date, not service date.
  If you have already booked for Narita Airport Shuttle, you will be provided the service.

• 2020-01-29 : Notice of system repair

  Currently, there are some cases where the reservation procedure cannot be performed due to the system repair.
  In that case, please send details by email.
  Sorry for inconvenience but Thank you for your cooperation.
  

• 2019-12-09 : Information about Business Day Change

  Japan's Diet enacted into law a bill aimed at reforming working styles in the country.
  From January 2020, our business day will be changed to Monday - Friday, 9:00 ~18:00.
  

• 2019-12-04 : How to notification of pick-up time at the hotel will change

  We have provided an approximate pick-up time when you make a booking.
  When pickup time change occurs, notify the hotel where the customer is staying.
  Although it was informed by FAX, the customer didn't receive the paper, the business burden on the hotel increased, the customer didn't know our company name and didn't trust the notification and there were various problems.
  Therefore, the email address of the customer or the person in charge is required from a reservation from January 6th.
  This will prevent you from being notified of your pick-up time at the time of booking, your pick-up time will be sent to your registered email address.
  Some hotels that have not been on the list so far due to the absence of fax from our company, It will be changed from time to time so that it can be used on the shuttle.
  Thank you for your understanding and cooperation.
  

• 2019-10-30 : Notice of sales suspension

  During Olym the 2020 Tokyo Olympics, it is difficult to secure vehicles, and also traffic congestion seems to exceed expectations.
  From July 23rd to August 10th, 2020, Airport Shuttle, Yokohama Port Shuttle and Airport Taxi are not operated.
  Sorry for inconvenience but please take public transport during above dates.