Haneda Airport Shuttle

Shuttle Transfer Service operating between Haneda airport
and Hotels / Japanese Ryokan located in Central Tokyo and Maihama Area.

Whether your flight arrives early or delayed, you don't need to worry.
We will pick you up based on the actual arrival time of your flight.


Driver or staff will wait for you at the arrival exit
after costoms with your name on a signboard.

Door-to-Door direct transfer service.

From Haneda airport to Hotel / Ryokan in central Tokyo and Maihama area.

  • We will wait for you at arrival exit after customs clearance from 30 minutes
    after the flight actual arrival time with your (representative) name on signboard.
  • We leave airport within 2 hours from flight actual arrival.
    If you don't show up within 90 minutes, your reservation will be cancelled.
    (100% cancellation charge is applied)
  • Due to limited time at the airport, after meeting with our staff,
    you are allowed to go to restroom, money exchange, smoking, buy a SIM card at vending machine
    and also allowed to pick-up Wi-Fi and mobile phones. (reserved in advance ONLY)
    Please remember that JR Pass exchange is prohibited for shared shuttle transfer.
  • Only accommodation that you will stay in central Tokyo and Maihama area is available.
    If you would like to specify other location as drop-off point, please use Private Transfer Service. *Apartment(called Minpaku), Capsul hotel and Guest house are not available.

Amazing Tomato

  • We wait for customers at the arrival exit with representative's name on signboard from 30 minutes after actual arrival time for 60 minutes.
    For example : If flight actual arrival time is 7:00, our staff or driver wait customers 7:30 – 8:30.
  • If flight is delayed and the flight arrives at airport on day, we can correspond without charge.
  • Even if flight is delayed and arrival date is changed to next day, we can correspond without charge, but we need the information in advance from you or customers.
  • Even if flight is cancelled and customers change the flight by airline, we can correspond without charge, but we need the information in advance from you or customers.
  • Even if transit flight is delayed / cancelled and customers change the flight, we can correspond without charge but we need the information in advance from you or customers.
  • If flight is changed due to bad weather and customers don’t need our transfer service, or we cannot send driver, we will refund the fee.
    If booking is not cancelled and we are requested to provide service when weather improves, we can correspond without charge if vehicle is available but we need the information in advance from you or customers.
    ** For above scenarios, if we are not notified with new information, which causes we cannot adjust service, and if we carry out the original booking, then it will be charged due to client no-show.
    For instance, sometimes, customers change the flight without notification. We have no choice but stick to the original information to wait for the customers.
  • If customers show up earlier than original booking and if there is availability, we can correspond it without charge.
    For example : customers show up at terminal 1 at 13:00 but they show up at terminal 2 at 9:00 suddenly without notification.
    If there is availability, there is no problem.
  • If customers show up later than original booking, original booking was already cancelled as No-Show and 100% charge is applied, so we will explain it to customer and we will accept cash directly, if there is car availability.
    If there is no availability or if customers won’t pay the fee to us, we advise bus, train or taxi.

From Accommodation in Central Tokyo and Maihama Area to Haneda Airport.

  • Please be at hotel entrance / bell desk 15 minutes prior to pick up time.
  • If you don't show up by pick up time, you may not be able to ride the shuttle.
    (100% cancellation charge is applied)
  • Departure time is set at 3 - 3.5 hrs. before your flight departure time.
    (We will inform you in advance and You cannot specify it)
  • There is possibility that departure time ( pickup time ) from hotel is changed due to operation management, in the range 30 minutes.
    In that case, we will inform new pickup time until day before the service through your accommodation.
  • Service is only available for accommodations that you will stay in Central Tokyo and Maihama Area.
    If you would like to specify other location as pickup point, please use Private Transfer Service. *Apartment(called Minpaku), Capsule hotels and Guest houses are not available.

Amazing Tomato

  • We pick customers up at hotel at pickup time and customers need to be there about 15 minutes before.
  • If customers don’t show up at pickup time, the booking is cancelled as No-Show and 100% charge is applied.
  • Driver arrive at hotel about 10 – 15 minutes before the pickup time, so we wait customers 10 – 15 minutes.
  • If there is traffic jam and driver cannot arrive at hotel as scheduled, we will inform it through hotel promptly.
  • If customers change hotel, please inform us at least 48 hours before the service date.
    In this case, we will correspond without charge but there is possibility that pickup time is changed and we will inform new pickup time to customers directly.
    Notification within 48 hours, we cannot change pickup hotel without charge because we have to pay to transfer service companies.
  • We cannot accept change of pickup time due to customer’s personal preference.
  • If flight departure time is changed over 4 hours and customers request to change the pickup time.
    For example : ETD is 14:00 and pickup time was set at 10:00, but it is changed to 18:00 and customer’s request is changing pickup time to 14:00.
    In this case, we will correspond without charge but we need the information in advance from you or customers.
    **For above scenarios, if we are not notified with new information, which causes we cannot adjust service, and if we carry out the original booking, then it will be charged due to client no-show.

Meeting point at Haneda Airport

Haneda airport International Terminal

We wait for you at arrival exit with signboard.

Haneda airport Domestic Terminal 1

We wait for you at arrival exit with signboard.

Haneda airport Domestic Terminal 2

We wait for you at arrival exit with signboard.

Haneda Airport Shuttle Guide

    •  
    • Exclusive
    • Fare
    • Seating Capacity
    • Luggage
    • Child Fare
    • Infant Fare
  • Shared Shuttle

    • Book Now
    • Shared with other passengers
    • Amazing tomato Haneda airport - Accommodation : JPY 5,800 Haneda airport - Accommodation : JPY 5,200 one way per person
    • ---
    • Free : Up to 2 pieces of luggage/person and hand carry items.

      Collapsible strollers are always free of charge.

      *Skis, golf bags, snowboards and cardboard boxes are always charged JPY 2,000/item. (Please note cardboard boxes total linear dimensions must be less than 110cm) Surfboard is not accepted.

    • N/A
    • Free (under 2 years old not occupying seat)

Included Fee

Meet assist, toll, parking, gas and tax

Reservation / Payment

Advance reservation is required with credit card payment through our online booking system until 2 days prior to the service date.

Change

7 days or more before the service day
・・・No Charge
6 days or less before the service day
・・・Any changes are not accepted.

If you want to change anything in your booking, please cancel the booking and make a new booking.(certain cancellation fees apply) Please note that confirmation for the new booking will be determined based on availability.

Cancellation Fee

7 days or more before the service day
・・・No Charge
6 - 2 days before the service day
・・・30%
1 day before the service day
・・・40%
On the service day, before pick up time
・・・50%
On the service day, after pick up time or No show
・・・100%

Notes

  • Because this is shared shuttle transfer service, you might need to wait other passengers at airport.
    Please refrain to ride with animals. If you intend to ride with service dog, please contact us in advance.
  • Please inform whether you have Ski, Snowboard, Golf bag and Cardboard in advance.
    If you don't inform it, and there is not enough space to keep them on the day, please arrange delivery service by yourself.
  • For shared shuttle, baby car seat and/or child seat is not available.
    If you need it, please use Chartered shuttle.
    However, the availability depend on timing of booking.
  • All the passengers on Chartered Shuttle
    should arrive/depart on the same flight and stay at the same hotel.
  • If you intend to ride with service dog or travel with wheelchair, please contact us in advance.
  • We don't stop by passengers' request.
  • You cannot specify vehicle type, driver language and pickup time.

Reservation

  • Type of service
  • Pick up place
  • Drop off place
  • Book Now


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