Yokohama Port Shuttle

This is best service for guests who arrive at / depart from Yokohama seaport.
This shared shuttle transfer is operated between Yokohama port and hotel/Ryokan in central Tokyo.

From Yokohama port to Hotel / Ryokan in central Tokyo.

  • Our assistant will wait for you at arrival hall of Yokohama Port International terminal,
    just after customs clearance with a signboard showing "GREEN TOMATO" logo.
    (No guest names on the signboard)
  • We will start waiting at arrival hall from 8:00am.
  • Only accommodation that you will stay in central Tokyo is available.
    If you would like to specify other location as drop-off point, please use Private Transfer Service.
    *Apartment(called Minpaku), Capsul hotel and Guest house are not available.

From January 2019, it will be changed to the following contents.

  • We wait customers at arrival hall called CIQ area from 8:00 - 10:30 for Diamond Princess.
    We have a desk in arrival hall, so please find our logo, GREEN TOMATO.
  • If arrival port is changed due to bad weather, we will refund the fee and we don’t re-arrange transfer service.
  • If arrival time is delay but the cruise ship arrive at Yokohama port on that day, we will correspond it without charge.
  • If arrival date is changed to next day due to bad weather, we will correspond it without charge.
  • If customers don’t need our transfer service due to above reason, we will refund the fee but we need the information in advance from you or customers.
    **For above scenarios, If we are not notified with new information, we carry out the original booking and 100% charge is applied.
  • Only accommodation in central Tokyo is available.
    If you would like to specify other location as drop-off point, please use Private Transfer Service.
    *Apartment(called Minpaku), Capsul hotel and Guest house are not available.

Service day 2020

Jan. 20(Mon)
Feb. 4(Tue), 12(Wed), 20(Thu), 28(Fri)
Mar. 7(Sat), 15(Sun), 24(Tue)
Apr.  
May  
July  
Aug.  
Sep.  
Oct.  
Nov.  
Dec.  

Service day 2021

Jan. 13(Wed), 28(Thu)
Feb. 5(Fri), 13(Sat), 21(Sun)
Mar. 1(Mon), 9(Tue), 15(Mon), 24(Wed)
Apr. 2(Fri), 11(Sun), 20(Tue), 29(Thu)
May 5(Wed)
July 1(Thu), 10(Sat), 19(Mon)
Aug. 14(Sat), 23(Mon)
Sep. 1(Wed), 9(Thu), 18(Sat), 23(Thu)
Oct. 1(Fri), 7(Thu), 16(Sat), 24(Sun)
Nov. 8(Mon), 17(Wed), 26(Fri)
Dec. 5(Sun), 14(Tue)

From Accommodation in central Tokyo to Yokohama port.

  • Our assistant or driver will meet and greet you at hotel entrance / bell desk with a signboard
    showing "GREEN TOMATO" logo. (Guest name is not shown on the signboard.)
  • Pick up time will be set between 11:30am and 2:00pm.
    The final pick up time will be sent to your registered email address a day prior to the service day.
  • Only accommodation that you will stay in central Tokyo is available.
    If you would like to specify other location as pickup point, please use Private Transfer Service.
    *Apartment(called Minpaku), Capsule hotels and Guest houses are not available.

From January 2019,
in addition to the above, the following contents is added.

  • If departure time is changed but the cruise ship depart on that day, we will correspond it without charge.
  • If departure date is changed to next day and customers don’t change the hotel or only change to another hotel in Tokyo, we will correspond it without charge but we need the information in advance from you or customers.
  • If customers change the hotel in Yokohama, and if we cannot take them to hotel in Yokohama, we will refund the fee, and they can go to hotel in Yokohama by themselves, and go to port on their own.

Service day 2021

Jan. 13(Wed), 28(Thu)
Feb. 5(Fri), 13(Sat), 21(Sun)
Mar. 1(Mon), 9(Tue), 15(Mon), 24(Wed)
Apr. 2(Fri), 11(Sun), 20(Tue), 29(Thu)
May 5(Wed)
July 1(Thu), 10(Sat), 19(Mon)
Aug. 14(Sat), 23(Mon)
Sep. 1(Wed), 9(Thu), 18(Sat), 23(Thu)
Oct. 1(Fri), 7(Thu), 16(Sat), 24(Sun)
Nov. 8(Mon), 17(Wed), 26(Fri)
Dec. 5(Sun)

Service day 2020

Jan. 20(Mon)
Feb. 4(Tue), 12(Wed), 20(Thu), 28(Fri)
Mar. 7(Sat), 15(Sun), 24(Tue)
Apr.  
May  
July  
Aug.  
Sep.  
Oct.  
Nov.  
Dec.  

Yokohama Port Shuttle Guide

    •  
    • Exclusive
    • Fare
    • Seating Capacity
    • Luggage
    • Child Fare
    • Infant Fare
  • Shared Shuttle

    • Book Now
    • Shared with other passengers
    • JPY 6,800 one way per person
    • ---
    • Free: Up to 2 piece of luggage/person and hand carry items.

      *JPY 2,000 (per piece) is charged from the 3rd luggage and it has to be requested in advance to secure the space.

      We might not be able to accommodate the person if there is no advance request/payment for extra luggage.

    • N/A
    • Free (under 2 years old not occupying seat)

Included Fee

Meet assist, toll, parking, gas and tax

Reservation / Payment

Advance reservation is required with credit card payment through our online booking system until 2 days prior to the service date.

Change

7 days or more before the service day
・・・No Charge
6 days or less before the service day
・・・Any changes are not accepted.

If you want to change anything in your booking, please cancel the booking and make a new booking.(certain cancellation fees apply) Please note that confirmation for the new booking will be determined based on availability.

Cancellation Fee

7 days or more before the service day
・・・No Charge
6 - 2 days before the service day
・・・30%
1 day before the service day
・・・40%
On the service day, before pick up time
・・・50%
On the service day, after pick up time or No show
・・・100%

Notes

  • Because this is shared shuttle transfer service, you might need to wait other passengers at port.
    Please refrain to ride with animals. If you intend to ride with a service dog, please contact us in advance.
  • No porter service is available at Yokohama Port. Passengers need to take care of own luggage by themselves.
  • In case a road in front of the hotel is too narrow for a coach to stop, we have to drop off/pick up passengers
    at the nearest possible point and they need to walk to/from the hotel by themselves.
  • If you intend to ride with service dog or travel with wheelchair, please contact us in advance.
  • For shared shuttle, child safety seat is not available.
  • We don't stop by passengers' request.
  • You cannot specify vehicle type, driver language and pickup time.

Reservation

  • Type of service
  • Pick up place
  • Drop off place
  • Book Now


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